Last Updated: February 23, 2025
Welcome to Inner Kitty Living’s FAQ page! Here, you’ll find answers to common questions about our calendars, shipping, ordering, and policies.
If you need further assistance, please email us at innerkittyliving@gmail.com.
Orders & Shipping
Where are your calendars printed and shipped from?
All calendars are designed in Australia and printed on demand worldwide using a network of trusted local printers. Your order will be produced in the closest available city or country to reduce delivery times, costs, and carbon emissions.
Do you ship worldwide?
Yes! We ship to most countries worldwide. Shipping costs are calculated at checkout.
How much does shipping cost?
Shipping costs vary by country. To see the exact shipping fee, add the item to your cart and proceed to checkout.
How long does it take to receive my order?
- Production time: Orders are printed and dispatched within 0–7 business days.
- Shipping time: Varies by region and is estimated at checkout.
- Tracking: All orders include tracking, and you’ll receive a tracking link once your order ships.
Will I be charged customs fees or taxes?
- International orders may be subject to customs fees or import taxes, depending on your country’s regulations.
- These charges are the buyer’s responsibility and are not included in the purchase price.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link so you can follow your package’s journey.
Product Information
Do you offer dated or undated calendars?
We offer both:
Dated Calendars – Full-year calendars with month-by-month layouts.
Undated / Perpetual / Birthday Calendars – Reusable yearly for birthdays, anniversaries, and special dates.
What sizes are your calendars?
Dated Vertical Wall Calendars
US / Canada
- Small: Letter (8.5" x 11")
- Large: Ledger (11" x 16.5")
Europe / UK / Australia / New Zealand
- Small: A4 (21 x 29.7 cm)
- Large: A3 (29.7 x 42 cm) (A3 is double the size of A4)
Dated Horizontal Wall Calendars
US / Canada
- One size: Letter (8.5" x 11") – Folds open to 17" x 11"
Europe / UK / Australia / New Zealand
- One size: A4 Horizontal (21 x 29.7 cm) – Folds open to A3 (29.7 x 42 cm)
What sizes are your undated/perpetual/birthday calendars?
Slim Vertical Format
US / Canada / Brazil
- 5.5" x 16.5" (Vertical Wall Calendar)
Europe / UK / Australia / New Zealand / Singapore / Rest of the World
- 14.8 x 40 cm (Vertical Wall Calendar)
What features do your calendars have?
Double-sided design – More space for beautiful artwork and larger calendar grids.
Folds open to double the size – Compact when closed, full display when opened.
High-resolution artwork – A minimum of 300 dpi for crisp, vibrant prints.
Premium paper – 250 gsm / 100 lb semi-glossy silk card stock for a luxurious feel.
Sturdy wire-binding & hanging hook – Perfect for wall display, easy to flip through.
Each calendar is functional and a work of art, making it a perfect addition to any space.
Ordering & Payment
Can I cancel or change my order after purchasing?
Because our calendars are printed on demand, we are unable to cancel or change orders once they are in production. Please check all details carefully before placing your order.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available at checkout.
Replacements & Order Issues
Do you accept returns or offer refunds?
Since all items are printed on demand, we do not accept returns or offer refunds. However, we offer free replacements if:
- Your item arrives damaged or defective (please provide photos).
- You received the wrong item, size, or format due to an error on our part.
- Your order was lost in transit (confirmed by the carrier).
What should I do if my item arrives damaged or incorrect?
Please contact us within 7 days of delivery at innerkittyliving@gmail.com with:
- Your order number
- A description of the issue
- Clear photos of the damaged or incorrect item
We’ll arrange a replacement at no cost to you.
How can I contact you?
If you have any other questions, feel free to reach out!
Email: innerkittyliving@gmail.com
Thank you for supporting Inner Kitty Living!